Understanding the importance of salesforce testing and successful implementation practices

Salesforce is the cloud-based CRM system which has been developed to help users sell and connect with clients in a hassle-free way. The unique trait of salesforce is that it is feasible to customise its various features as per the divergent needs.

Salesforce bolsters a wide range of customer relationship management (CRM) activities. It is integrated with various applications in different ways, like web services, outbound messaging, web portal, social media, data loader, etc. However, due to budget and time constraints, testing is not given due importance in these integrations. It results in sub-standard products, low customer satisfaction and an increase in costs. To avoid this, it is pertinent to have salesforce QA testing to ensure every business process works accordingly. Testing plays an important role in any application or software by helping in improving the quality. Usually, developers perform salesforce testing of apex classes. However, functional testing should be performed by QA team for bolstering the application quality. 

As it is a cloud-based application, it is feasible to integrate salesforce with other enterprise applications. Automated salesforce testing offers numerous benefits which help in bolstering enterprises’ strategy. For a better understanding, let’s have a look at the benefits of test automation in salesforce testing:

As a lot of human intervention is involved, manual salesforce testing functionality consumes time and is costly as well. It not only slows down the entire process but also hampers the overall quality of salesforce QA testing. With automation testing, it is feasible to expedite speed and improve overall efficiency.

Executing repetitive tasks continuously can lead to human errors. However, automated salesforce QA testing alleviates repetitive testing while improving the overall performance of the applications and thus, boost the accuracy of tests. When automation is blended with testing, testers get enough time to pave their focus on more important activities like risk analysis and exploratory testing. 

Now let’s understand the best practices for salesforce testing:

It is crucial to involve test team early in the project. Not only it will make testers more familiar with software and other requirements but will also help in diagnosing problems, if any. It has been validated by many studies which say that average repairing cost increases with the advancement in testing level.

Once the test team gets involved early, it will have sufficient time to implement quality test cases and expand coverage. Once test cases have been prepared, it is useful to arrange a formal walkthrough session in which author of test cases can explain different test cases to stakeholders. Such walkthrough sessions will help in discovering missing requirements. Test cases should include all the aspects of the system and business workflows. When developers get test cases before the implementation, it allows them to carefully review and find bugs in codes, if any.

Before developers give code for testing, it is essential for them to unit test code which they have developed. It will make sure that errors can be found out during the early stages of the development life cycle. In addition, it will help in curtailing testing/retesting error cost. Another benefit of doing unit testing is that it helps in building reusable code.

In the current scenario, when software has become so important, it’s difficult to ignore the importance of software quality. By adhering to the practices above, it is feasible to take a step towards the right direction.


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