White Paper – QA Standards And Process In Development Scenarios

White Paper – QA Standards And Process In Development Scenarios

Maintaining a full-fledged QA standard process is vital for a product-based environment. If a given QA standard is followed in a proper way, it leads to well-defined, user-oriented, and quality products. A good software process provides the framework for managing activities in a perfect way during a Product Development Scenario and ensures that associated activities do not go out of control. The crucial and all-important role of a QA Standard Process in a Product Development Scenario is evident from the fact that a quality software process can lead to superior products with focus on timeliness and better viability.

Standard QA Process and Businesses

At some stage or other, a business enterprise feels the need to implement QA processes to standardize their operations, product delivery, and empower business solutions. However, if the QA process implementation is neglected for long or not created at the right time, it affects the overall ability of an enterprise to deliver effective business solutions. The existing process fails to detect shortcom-ings in offered solutions leading to slackening market reputation. Recall of products not only gives a beating to the brand image but also affects the profitability. Applying critical patches can upset customer confidence and may lead to lower marketability. Again, the bigger a project, the more is the chance of critical defect due to extensive processes and procedures involved. A standard QA process, on the other hand, assure structured mechanism that controls the process by establishing different toll gates and identify and report the defect slippage, if any.

Standard QA Process: Two Principles

A standard QA process follows two basic principles.

Different Models

Goals of Quality Assurance

The main objective of the QA process is to ensure robust products with improved end-user experience and greater market acceptance. Like any other product devel-opment process, software development has its share of complexities and risks. Each activity contributes to the entire process and a flaw at one stage may impact the overall quality. Again the risks are multiple, both technical and nontechnical. We may often confronted with problems, such as below-par performance, opera-tional difficulties, browser stubbornness, maintenance problems, high cost, schedule overruns, etc. While we can overcome some of these using pragmatic ways, a number of risks demand thorough and standard QA process throughout the product development.

The QA process offers a reliable and effective way to reduce both programmatic and technical risks through multipronged strategy and efficient use of man, material, and money. It sets standards for each stage, defines tasks, monitors the endeavors to achieve them, and streamline the process with an eye on the objective. For example, the product coding standards. If there are no codes, it is likely that the product developed falls short of set usability requirements. If codes are set but the process lacks an explicit assurance that all parameters are fully met, there is the risk that coding does not meet the quality standard. Likewise, absence of error management in the workflow may enhance the risk that defects are not given adequate attention and if left unsolved, they may impact the end-user experience. An effective QA process helps overcome all the risks and improve the quality during the workflow and at the final delivery. It assures full control over quality stan-dards and effective mechanism to clear bugs guaranteeing superior life cycle and market acceptability.

Different Types of Testing

Business Users Involvement

All test cases should be approved by the business team. Test plans are also shared with the business team and the strategy is finalized after its approval.

Bug Regression will be the main concern throughout all given testing phases. All bugs that are resolved as “fixed, needs retesting” should be regressed hen testing team is notified of the new drop containing the fixes. The test lead is responsible for all activities, from tracking and reporting to development and product manage-ment at each step. Testing is suspended on the affected software module when various levels of test case bugs are discovered. Testing is also suspended if there is any important scope change leading to impact on the Critical Path. A bug report is filed by development team. After fixing the bug, development team follows the “drop criteria” to provide its latest drop for additional testing.


There is always a question, what to review in a proper assigned manner to ensure that a given QA standard process is followed. There are many tools and techniques that are available for use. A proper bug-free testing always requires an expert tester’s creativity, experience, and intuition combined together with right techniques. Testing is more than just debugging. Testing is not only used to locate defects and correct them, but also used to verify and validate the development process and reliability measurement. A good tester must always conduct a proper gap analysis to evaluate the project results and match the original objectives. He must review all delivered documents and ensure these have been delivered with an acceptable level of quality or an acceptable substitute is in place. If still there is gap between stated and found results, the given project goals must be achieved with minimum place for errors..The necessary controls and systems in place must work properly. A proper established QA standard process assures a bug-free, well established software product within the stipulated budget.

Case Study


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