is a CRM application build on platform which provides functionality for using standard applications or creating own custom applications in the cloud. It covers all the areas of customer relationships ranging from marketing to service which helps in building better customer relationships.

There are different cloud platforms exists on that allow companies to interact with different data and helps to service their customers by various capacities – service cloud, marketing cloud, health cloud, app cloud, community cloud, analytics cloud, IoT cloud, Chatter cloud, commerce cloud, Heroku engagement cloud and more. And, here we perform wide range of testing services covering all modules of Salesforce such as Accounts, Leads, Campaigns, Contacts, Opportunity and Reports.

Apart, Salesforce Configuration, Integration, Customization, App Exchange components, and Cloud components across platform is quite interesting and requires Salesforce Understanding.

SalesForce Testing – What We Do?

Our experienced experts in testing platform perform Functional Testing, Manual Testing, Automated Testing, Load & Security Testing services and deliver an outstanding finished system that supports the client’s business processes. To ensure we catch problems early and they are easy to fix, we verify and validate the system’s initial build to ensure it should meet the agreed requirement.


Salesforce testing require clear perspective of the customizable features which helps to focus on that customized code instead of the built-in Salesforce features, however it’s not an easy task to test advanced features like Visualforce, Salesforce or Service Cloud Console including some of the standard functionalities although not in use. So, we perform some preventive measures to ensure quality:

  • Create the functional flows to know the functionality of the application.

  • Check the working condition and behavior of the system.

  • Verify time-based events.

  • If required recreate all your classic tests for the Lightning UI.

  • Configure automation tests for all environment.


Automate Quality Assurance in the Cloud

Test automation ensures that your business processes continue to work as designed, every day, across every app and provides reliable quality assurance to companies so they can accelerate projects and improve staff efficiency.

What is the Role of a QA Team?

  • Understanding the Business Requirement Document.

  • Brainstorming sessions for functional understanding by the QA team members.

  • Configuring and setting up of data.

  • Creation of Accounts

  • Creation of Contacts to relate with Accounts

  • Enabling created contacts as External Users

  • Assigning Product licenses to External Users

  • Creation of Internal Users

  • Checking all page layouts

  • All related lists of detail pages

  • All the columns in the related list

  • Creation of test data to perform testing.

  • Working closely with the development team to design, build and test the application

  • Providing the direction for system enhancement and defect fixes

  • Providing the new ideas and information

Salesforce Testing

  • Manual Testing in Salesforce is performed by the QA team which includes happy path testing, functional testing, integration testing, regression testing and system testing.

  • Selenium is the best choice as it is the open source tool. Use the Selenium web driver for automating the browser. Use eclipse for running the selenium code

  • Functional flows report based on status of test cases, where testers are required to create the functional flows to understand the functionality of application.

  • Process builders to check the behavior of the system, by giving different entry and rule criteria.

360logica automation testing expertise assures clients of best practices, low cost, generic and optimum use of resources. Our proficiency in Salesforce technology and use of the finest tools guarantee robust, link consistent, evergreen, and tester friendly testing solutions. With focus on greater customer convenience and providing them with real benefits, experts at our automation testing lab make sure that performance test automation framework perfectly suits your requirements, improve software quality, and add strategic significance to product life cycle.

360logica Center of Excellence approaches automation testing challenges with customized methodology and tools most suitable for specific customer needs. A focused approach and selection of right tools ensure superior return on money, time, and resources invested. The decade-long experience we have in developing functional testing automation frameworks help bring down costs and time considerably while enhancing product quality and consistency. Our real-world research and utilization of cutting edge licensed and open source tools for customized performance test automation drives flexibility while facilitating optimum use of resources resulting in real benefits and high test rates.

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